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Found a bug, need help with your account, or want your course added? Email us and we'll get back to you as soon as we can.
[email protected]Frequently asked questions
How do I delete my account?
In Condor, go to Settings → Account → Delete Account and type DELETE to confirm. This permanently deletes your profile, rounds, scores, posts, photos, comments and friends. It can't be undone.
Can't get into the app? Email [email protected] from the address on your account and we'll delete it for you.
My course isn't in Condor
On the Select Course screen, search for your course and tap Suggest a course to send it to us. We're adding courses all the time.
Until it's added, tap Use our rangefinder under the search bar to get distances to anything you can see on the satellite map.
How accurate are the GPS distances?
Usually within a few metres. Accuracy depends on your phone's GPS signal and on the course map, so distances can be off near tall trees or buildings, or if a green has been moved. Treat them as a guide.
Does Condor work without signal?
Yes for scoring: your round is saved on your phone and syncs when you're back online. The satellite map needs a connection to load imagery.
How is my handicap calculated?
Condor works out a score differential for each round from your score and the course and slope rating, then averages your best differentials from your most recent 20 rounds, following the World Handicap System method. It's great for friendly games but isn't an official handicap.
How do I switch between yards and metres?
Go to Settings → Distance Units.
Why does Condor need my location?
To show distances on the course. Condor only uses your location while the app is open, and distances are worked out on your phone. See our Privacy Policy for details.
I forgot my password
Email [email protected] from the address on your account and we'll send you a reset link.
How do I get a copy of my data?
Email [email protected] from the address on your account and we'll send it to you within 30 days.
How do I report a user or a post?
Email [email protected] with the person's username and what happened. We review every report.